Ordering - Terms and Conditions

You can now purchase the wonderful range of Santa Balls products on-line.

Making a purchase

  • Simply browse the items you want and add them to your basket.
  • Your basket will change to show how many items you have and the total cost. 
  • Once you have finished browsing select the Checkout button and follow the instructions.
  • If you wish your goods to be delivered to an alternative address you now have the option to do so when proceeding through checkout.
  • Your Santa Balls goods will be with you within 3-7 working days.You are now able to select a different delivery address to your billing address.
  • Please note we have a £10 minimum purchase.

Tax Charges

For orders made from the UK, 20% VAT is included.

Retail refund and returns policy

If you wish to cancel your order please do so in writing within seven working days from the day after you have received the goods. The products are to be returned to Artscape Publishing Ltd at the address shown in the Contact section of this website. The carriage charge of the returned goods will be paid by you. A full refund will be payable at the latest within 30 days of receipt of your written cancellation.

If the product is not what you expected you are entitled to return the item for inspection by us and we will replace or refund depending on your decision.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.opsi.gov.uk

Privacy Policy

Artscape Publishing Ltd do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘remember me’ option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

We accept the following card payment options

We use Worldpay to process the transaction to ensure the very best security.

Wholesale orders

To become a Santa Balls stockist or overseas distributor please telephone us (Artscape Publishing Limited) direct on:
+44 (0)20 8681 8368
We are happy to discuss our wholesale pricing and ordering procedures with you.

Santa Balls spinner

Trade Shows

Watch this space our next trade event will be posted here soon.

Retail Shows

We are presenting our complete range of products including many new designs at the following retail shows in 2017;

2017
Spirit of Christmas Fair 30th October-5th November 2017, Stand A70, London Olympia

British!

Everything we do is proudly designed and developed in good old blighty! All kitchen textiles are made here and we are committed to working with quality British manufacturers. Please contact us if you are one and would like to work with us.